FAQ
 

 

What is Elite Mobile Barbers?

Elite Mobile Barbers is an on site grooming service that brings a barber to your home, office, or hotel room in just a few minutes from our website. We connect you with top barbers in your area to deliver a great haircut wherever you need it, whenever you need it.

 

What area does Elite Mobile Barbers service?

We're proudly servicing the city of Miami and surrounding areas. To book an appointment outside of area, please text us for pricing. A $20 travel fee will be charged if location is outside the barber's coverage zone. EMB will soon cover Los Angeles and New York.

What services does Elite Mobile Barbers provide?

We offer trendy, or classic haircuts. We also offer clipper cuts for all styles, textures and lengths. Beard trims are offered as well.

 

How do I request a barber?

Our booking process is simple. Just press the Book Now tab. You can request a barber or schedule up to a couple weeks in advance. For special event requests please email us at info@elitemobilebarbers.com

 

Who are the Elite mobile barbers?

EMB barbers come from some of the most distinguished barbershops and salons in the world. Each barber is handpicked, screened, and trained by our management team. All barbers are licensed and carry their identification and barber license with them at all times.

 

Is EMB safe?

 

Yes! All EMB barbers are screened with an extensive background check before hiring.

 

Do we clean up the hair after the haircut? 

Yes, EMB barbers bring a portable handheld vacuum & broom to clean up after the service. 

 

How long will the appointment take?

Depending on how many services you’ve request, times will vary. A single haircut takes approximately 30 minutes to 45 minutes.

 

Is EMB insured & bonded? 

Yes, Elite Mobile Barbers, LLC is fully insured & bonded. 

 

Can I choose a specific Elite Mobile barber?

Of course! All you have to do is book an appointment and choose your specific barber of choice.

 

What are EMB's hours of service?

EMB barbers are available everyday, 24 hours.

 

How much does a haircut cost?

EMB gentlemen's haircuts are $55. Tape-ups or edge-ups are considered haircuts. We offer group discounts as low as $35 per person. We have even lower group rates for senior citizens and children.

 

What is EMB's tip policy?

Tip is not included, nor mandatory; it’s completely up to you

 

Can I reschedule my appointment?

Of course! Appointments can be rescheduled with up to three hours notice.

 

What is EMB's cancellation policy?

You can cancel your appointment within 1 hour after you have placed an order. A 50% cancellation fee is charged.

 If appointment is rescheduled within 1 hour after you have placed an order, you will not be charged a fee.

 

What happens if my barber is running late?

If the barber is not able to make it to you within 1 hour of the scheduled time, your payment will be refunded.

 

Is EMB available for special events?

Yes! For parties more than 5, contact us at info@elitemobilebarbers.com with the subject “Group Request”. 

 

I had a problem with my service, who do I contact?

If you are unhappy with the service feel free to contact our Customer Service team at (818) 446-6614 or email us at info@elitemobilebarbers.com with a full description of the issue within 72 hours of when the haircut took place. If the complaint is valid, we will send a barber back to your location to fix the problem free of charge.

 

Does EMB offer straight razor shaves?

Of course we offer straight razor shaves!

 

I am a barber interested in joining the Elite Mobile Barbers team, who do I contact?

Email us at info@elitemobilebarbers.com